Manage your sold tickets effortlessly with the new Ticket Actions

A buyer who has lost their ticket, a confirmation email ending up in the spam folder, or the scanner acting up at the door for a moment — sound familiar? From now on, you no longer have to stand by helplessly. For every ticket sold, you will find a handy action menu allowing you to take immediate control yourself.

From now on, you can do this with a single click: Resend ticketsresend the tickets for an order all at once, and update the email address immediately if the buyer made a typo. Copy ticket linkcopy a secure link that allows the buyer to view and download their tickets without logging in — ideal for forwarding yourself via WhatsApp. Download ticket PDFdownload the ticket PDF yourself directly, for example to check that everything is correct. Manually checking in or outdon't worry if the QR code doesn't scan sometimes, you just mark someone as checked in yourself.

That is how you immediately resolve an issue at the door or at the counter yourself, without any hassle and without your buyer having to wait long.

Would you like to know exactly how this works? Check out the explanation in our knowledge base: Managing a ticket order (resending email, copying link, checking in).