Coupling

Koppel Xelion aan 4planning

Koppel je Xelion telefooncentrale om gesprekken te registreren en eenvoudig terugbelverzoeken op te slaan.

Description

Met de koppeling tussen Xelion en 4planning verbind je je telefooncentrale direct met je organisatieomgeving. Zo worden inkomende en uitgaande gesprekken overzichtelijk geregistreerd en kun je eenvoudig terugbelverzoeken vastleggen bij de juiste klant, contactpersoon of organisatie.

When a conversation takes place, the linking helps you find important information faster and follow up on actions immediately. Think of missed calls, callback notes, or calls that are linked to a customer or project. This way, you prevent calls from being left unaddressed or appointments from being scattered across loose notes, mailboxes, or WhatsApp messages.

Voor organisaties zorgt de Xelion-koppeling voor meer overzicht, betere opvolging en minder handmatig werk. Medewerkers zien sneller wie er gebeld heeft, wat er is besproken en welke actie nodig is. Zo wordt telefonische communicatie onderdeel van je centrale workflow in 4planning en houd je meer grip op klantcontact en interne opvolging.

Join request

Features

Real-time conversation synchronisation
Overview of incoming and outgoing calls
Registreer contactmomenten
Link phone numbers to customers
Register callback requests

Costs

Deze koppeling is op aanvraag inbegrepen in alle 4planning Business pakketten.

Start with 4planning today!

Create your own app completely without obligation and start organising your business club more efficiently straight away!

4planning, since 2016.

Since 2016, 4planning has been helping organisations to more intelligently manage customers, processes, and communication. Based on years of practical experience, we continue to improve and expand the platform.

Switching? Sorted!

Simply switch to 4planning. Import your existing customer data and easily set up your environment so you can get back to work immediately without having to rebuild everything manually.

We're happy to help!